Once you place an order, we'll send you an order confirmation email. Our goal is to ship your order as quickly as possible, so please allow at least 24 hours for your order to ship. Once your order ships, you will receive a shipping confirmation emai
If your order has not shipped yet, please contact our Customer Experience Team as soon as possible, at [email protected]. We are also available via live chat. Please note that since we are processing orders as quickly as possible, we cannot gu
Unfortunately, once an order has been submitted, we are unable to honor any order changes.This includes adding or removing items. If your order has not shipped yet, we may be able to cancel the order depending how far along we are in processing the o
Please contact our Customer Experience Team as quickly as possible at [email protected]. We are also available via live chat. Please note if your order has already shipped, we are not able to accommodate any address changes.
We understand how disappointing that can be, and our Customer Experience Team will gladly make things right. Please contact us with your order number at [email protected]. We are also available via live chat. For damaged items, please send us
Once your order is prepared for shipment, you'll receive a shipping confirmation email that includes a tracking number with the carrier (FedEx). If you do not have your tracking number or are experiencing issues with tracking your order, you can cont
Once an order is placed, it cannot be modified. However, if you need to cancel or change an order, the entire order must be cancelled. Please contact us immediately if you wish to cancel your order and note that the order can no longer be cancelled o