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Scotch Porter

We understand how disappointing that can be, and our Customer Experience Team will gladly make things right.Please contact us with your order number at <a href="mailto:support@scotchporter.com,">support@scotchporter.com,</a> <span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">or&#xA0;<span style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">call us at 818-239-7997. We are also available via live chat.<span style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">For damaged items, please send us a clear photo of the damage, along with your order details.&#xA0;

We understand how disappointing that can be, and our Customer Experience Team will gladly make things right. Please contact us with your order number at support@scotchporter.com, or call us at 818-239-7997. We are also available via live chat. For da

How Do I Report Lost or Damaged Items?

Order FAQ's

When Will My Order Ship

What Are Your Domestic Shipping Rates?

Do You Ship To APO's?

Do You Ship Internationally?

What Are Your International Shipping Rates?

Are Duties and Fees Included?

Can I Return My Order?

Shipping & Returns

Will These Products Make My Beard Grow?

Can I Use Beard Products on My Hair, or Hair Products on My Beard?

I Have Sensitive Skin And Break Out Easily. What Ingredients Are In Your Products?

How Long Do Your Products Last?

What Do Your Beard Products Smell Like?

My Beard Serum Has Gotten Thick And Won't Pump Out Anymore. What Do I Do?

I Purchased Your Product from Amazon, But I'm Unsure If It's Real or Not. What Do I Do?

Product FAQ's

How Do I Check The Status Of My Order?

Can I Cancel My Order?

Can I Edit My Order?

How Can I Change My Shipping Address?

Do You Offer Gift Options?

Do I Get A Physical Gift Card?

Can I Use a Promo or Discount Code on An Order, And Pay With a Gift Card?

Gifts & Gift Cards

What Payment Methods Do You Accept?

How Long Does It Take To Get My Refund?

Can I Be Refunded In Rewards Dollars?

I Used The Wrong Payment Method For My Order. Can I Change It?

How Does The Scotch Porter Subscription Work?

How Do I Edit or Cancel My Subscription

Payments, Refunds, Billing & Subscriptions

How Many Points Do I Get Per $1 Spent?

Do My Rewards Dollars Expire?

Do I Still Get My Rewards Dollars If I Don't Have An Account Created?

Rewards Program

Can I apply multiple discounts to my order?

Can I cancel my order after it has been placed?

How are gift cards delivered, and what should I do if I do not receive mine?

How Do I Report Lost or Damaged Items?Updated 8 months ago