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Shipping & Returns

When Will My Order Ship

We know you're anticipating your goods, so, our goal is to process and deliver your order as quickly as possible! Orders placed before 12pm ET are generally shipped the same day. However, please allow up to 24-48 business hours to receive your shippi

What Are Your Domestic Shipping Rates?

We offer FREE standard shipping (1- 7 business says in the Continental US) on orders $60 and up!. US orders $25-$59.99 - Standard shipping (2 - 5 business days): $5.99. US orders <$25 - Standard shipping (2 - 5 business days): $8.99. Need your order

Do You Ship To APO's?

Yes, we do! Please note transit time on packages shipping to an APO can take 20-30 days for delivery.

Do You Ship Internationally?

We sure do! We now offer worldwide shipping to enjoy Scotch Porter all over the globe 😎. Please note that packages can be held in customs up to 30 days, which means arrival dates may vary, If you think your package is stuck or lost, feel free to con

What Are Your International Shipping Rates?

International shipping rates will vary based on location, the weight of your package, and the shipping time frame. You will always have the opportunity to review the international shipping rate during the checkout process, before placing your order.

Are Duties and Fees Included?

Due to complex international laws and taxes, we are unable to include these fees in your order. Customers are responsible for any fees associated with your order, levied by the destination country. Scotch Porter is required by law to disclose the ful

Can I Return My Order?

At this time, we are not accepting returns on any products. However, if you're not completely satisfied with your order, please contact our Customer Experience Team at [email protected]. One of our team members will gladly find the best soluti

What do I do if my package is marked as delivered but I haven't received it?

If your package is marked as delivered but you haven't received it, please take the following steps: First, check around your property or with neighbors to see if the package was retrieved on your behalf. Delivery services may sometimes leave package

How do I track my Scotch Porter order?

Once your Scotch Porter order has shipped out, you will receive an email confirmation that includes a tracking number and a tracking link. You can use this information to track your order right to your door. If you have placed an order and haven't re

If a collection or bundle shows an out of stock item, will the collection/bundle ship without it?

If there is an out of stock item within a collection or bundle, the collection or bundle is placed on hold with the intention for the order to ship in full. If there is an item shown as out of stock within a collection/bundle that you've purchased an