What do I do if my package is marked as delivered but I haven't received it?Updated 6 months ago

If your package is marked as delivered but you haven't received it, please take the following steps: First, check around your property or with neighbors to see if the package was retrieved on your behalf. Delivery services may sometimes leave packages in a different location for safety or other reasons. If you still cannot locate it, contact Scotch Porter customer service for further assistance. We will be happy to set you up with a replacement order or issue a refund according to your preference.