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Scotch Porter

Our goal is to ship your order as quickly as possible! Most orders placed before 12pm EST ship the same time. However, please allow 24 hours (excluding weekends and holidays) for your order to ship.

If it's been longer than 24 hours, please contact our Customer Experience Team. A team member will gladly look into this for you.

What is your shipping policy?

Feel free to check out our special offers page here: https://www.scotchporter.com/pages/special-offers

You can also save on future orders by joining our loyalty program, when createing a Scotch Porter account 😎.

Where can I get a discount?

At Scotch Porter, we are focused on not using materials that are known to be harmful or irritating. Instead, we like to focus on ones that are safe and effective. 

We don't include sulfates, petroleum, parabens, mineral oil, synthetic colors, or animal ingredients in any of our products, nor are they tested on animals. You can also check out our ingredient list for our products, here.

What type of ingredients do you use?

Great question! We want to make sure you have no beard worrie here 😎.

If you're a beginner; meaning you don't have a daily routine yet, we suggest starting with our Beard Wash and Leave-In Conditioner bundle. This duo is sulfate free, super gentle, and will hydrate your beard.

If you've been in the beard care game for a while now, and already have a regimen, we suggest the G.O.A.T. Our Ultimate Beard Collection. This collection contains four major key products from our best selling collection, plus Boar's Hair Brush, and Kent Pocket comb, to step your game up a notch 👌.

How do I fix a dry or patchy beard?

Our goal is to ship your order as quickly as possible. If it has been more than 24 hours since you placed your order (excluding holidays and weekend), please contact our Customer Experiece Team for further assistance. 

Discounts cannot be combined on orders. If you qualify for multiple discounts or promotions, you will need to choose which one to apply. Our system is designed to accept one promotional offer per order to ensure fairness and the best possible service

Discounts cannot be combined on orders. If you qualify for multiple discounts or promotions, you will need to choose which one to apply. Our system is designed to accept one promotional offer per order to ensure fairness and the best possible service to all of our customers.

Can I apply multiple discounts to my order?

If you need to cancel your order after it has been placed, please contact us immediately. We will do our best to process the cancellation as soon as possible. You will receive a confirmation email once the cancellation has been processed, and a refun

<p>If you need to cancel your order after it has been placed, please contact us immediately. We will do our best to process the cancellation as soon as possible. You will receive a confirmation email once the cancellation has been processed, and a refund will be issued in due course. Please allow 3-7 business days for the refund to reflect on your payment method.</p>

Can I cancel my order after it has been placed?

Gift cards from our shop are digital items and are sent to your email shortly after your order is placed. If you haven't received your digital gift card, please check both your inbox and spam/junk folders. If you still cannot find the email containin

Gift cards from our shop are digital items and are sent to your email shortly after your order is placed. If you haven&apos;t received your digital gift card, please check both your inbox and spam/junk folders. If you still cannot find the email containing your gift card, contact customer service for further investigation and assistance.

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Can I apply multiple discounts to my order?

Can I cancel my order after it has been placed?

How are gift cards delivered, and what should I do if I do not receive mine?

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